During the last six months of my time in Melbourne, I was contracted by Australian app development firm Appster to work on the end-to-end design process for one of their US clients - Neighbor Labor. They were a newly established company, so not only would I be working on the product design, but also on the branding and general styling for the company too.
It was really exciting for me to have virtually full design ownership of the product from the initial wireframes right through to high-fidelity asset delivery for developer handoff. It was a great experience also to fully dive into some of the fundamental differences in iOS and Android, and to embrace the journey from a 'post-it' idea to fully tangible digital product.
Seekers & Providers
At first, in our user stories there was a clear definition between whether a user was either a Seeker or a Provider. Once we started wire-framing however we quickly realised that this notion contradicted the idea of neighbours helping each other out. There should be no reason that someone who signs up because they want someone to paint their house shouldn't be able to offer their own services of lawn mowing because they happen to have a fancy ride on mower.
We worked hard to make the user journeys of both posting and applying for a job feel similar, so that you could naturally flow through the product whether you primarily identified as a Seeker or as a Provider. We also wanted to enable a discovery style for Providers, allowing to browser all jobs and sort either by experience, specification or just by their local area.
Feel & Style
Vodafone – eCare
Leading the UI Design on the eCare Reinvent program - a complete overhaul of the 'My Account' area of the Vodafone website. At the same time I was one of the key designers for a new Design System and Component Library.
I worked within the UX team of a fast-growing savings and investments startup, aiming to make investing straightforward for people with little to zero experience.